Articles from Certinia

Certinia, the leading global provider of AI-powered Professional Services Automation (PSA), today announced the launch of Veda: an enterprise-grade intelligent operations engine built to transform services organizations from reactive, manual workflows to autonomous professional services.

A new report, released today by Certinia and co-sponsored by Salesforce, reveals that the full-sprint race to adopt advanced Artificial Intelligence is creating a stark performance divide across the services economy.

Certinia, a leading provider of Professional Services Automation and Customer Success solutions, today announced an investment from TA Associates (“TA”), a leading global private equity firm with a track record of scaling growth in technology companies, to support its continued growth. Following the transaction, Haveli Investments, L.P. (“Haveli”) will retain a majority position, and existing investors General Atlantic and Salesforce Ventures will continue to hold meaningful stakes in the business.

Certinia (“Certinia” or the “Company”), the platform for services businesses, today announced the appointment of four new C-level executives to lead the company forward. The leaders, COO Robert Cesafsky, CRO John Tully, CFO Erin Sawyer, and CPO Kris Kildahl, bring decades of key industry experience to Certinia and will play a central role driving revenue growth and innovation as the company enters its next stage of maturity.

Certinia (“Certinia” or the “Company”), the platform for services businesses, today announced that Donald J. “DJ” Paoni has been appointed as its Chief Executive Officer, effective October 14, 2023. Paoni joins the Company following more than 25 years at SAP, where he most recently served as President of SAP North America. He will also join the Company’s Board of Directors. Paoni succeeds Scott Brown, who is stepping down after nearly three years with the Company.

Certinia, the platform for services businesses, today announced that it was ranked #10 in Newsweek’s annual rankings for the Top 100 Most Loved Workplaces® in America list. The 2023 Top 100 Most Loved Workplaces® are the result of a collaboration with the Best Practice Institute (BPI), a leadership development and benchmark research company.

Certinia, the platform for services business, today announced the general availability of its Summer 2023 product release. This release includes valuable updates to Certinia’s Services-as-a-Business platform that empower both new and existing customers to achieve a single source of certainty in their services operations.

Certinia, the platform for services business, today announced it has been named to the Constellation ShortList™ for Smart Services Digital Monetization Platforms in Q3 2023. The technology vendors and service providers included in this program deliver critical transformation initiative requirements for early adopters and fast-follower organizations.

Certinia, the platform for services businesses, today announced that it was ranked #2 in Newsweek’s annual rankings for the Top 100 Global Most Loved Workplaces® list. The 2023 Global Top 100 Most Loved Workplaces® is the newest list in the Most Loved Workplace® collaboration with the Best Practice Institute (BPI), a leadership development and benchmark research company.

Certinia, the platform for services businesses, today announced the appointment of Rick Caccia as Chief Marketing Officer. Caccia will report to President and CEO Scott Brown and serve as a member of the executive team, overseeing Brand and Creative, Product Marketing, Global Communications, Demand Generation, Digital Marketing and Marketing Operations.

FinancialForce, the platform for services businesses, today announced that it has changed its name to Certinia to align with the company’s evolution and delivery of a comprehensive Services-as-a-Business (SaaB) platform.