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One Inc’s ClaimsPay® Powers Mutual Benefit Group’s Drive to Modernize the Insurance Payment Experience

via Business Wire

-Pennsylvania-Based Mutual Insurer Takes Next Step in Digital Transformation Journey-

One Inc, the leading digital payments network for the insurance industry, today announced that the Mutual Benefit Group (MBG) has successfully implemented One Inc’s ClaimsPay® platform to enhance outbound disbursements. The adoption of ClaimsPay is MBG’s latest step forward in providing its policyholders with the optimal tools for the critical moments when fast and seamless claims payments are needed.

Headquartered in Huntingdon, Pennsylvania, MBG is a trusted provider of insurance coverage for automobiles, homes, and businesses for more than 58,000 policyholders in Pennsylvania and Maryland through more than 300 independent agent locations. To align with its objective of maximizing efficiency through innovative digital payment solutions, MBG selected the ClaimsPay platform to continue improving its claims service.

By leveraging One Inc’s ClaimsPay platform, MBG policyholders now have the ability to receive claims through popular mobile and web payment platforms such as Venmo and PayPal, along with traditional direct payment options. In addition, MBG now has access to One Inc’s Vendor-Provider Network, which currently has a robust membership exceeding 1.1 million distinct vendors and service providers spanning various industries, representing the interests of over 290 insurance carriers across the United States.

"A claim is the moment of truth for any insurance policy,” Vice President – Claims Shannon Davis at MBG said. “Securing quick, efficient payment options allows our policyholders to begin the restoration process quickly by receiving payment in the manner they choose.”

According to Davis, “Mutual Benefit is excited about our partnership with One Inc because it enhances our ability to deliver the MBG Experience. One Inc was the clear frontrunner for us due to its history of working with insurance carriers and its wide array of payment offerings.”

"As consumer expectations continue to evolve rapidly, it is essential that carriers have access to the right technologies to meet those needs and remain competitive," said Ian Drysdale, CEO, One Inc. "We are honored to partner with Mutual Benefit Group to help them provide modern payment experiences and deliver on the promise of insurance.”

About Mutual Benefit Group

MBG is dedicated to creating an insurance experience that benefits you. Providing insurance coverage for automobiles, homes, and businesses since 1908, we work diligently each day to help build and protect the economic well-being and security of more than 58,000 policyholders across PA & MD. Mutual Benefit is known for building strong relationships with policyholders and agents, offering high-quality service with our responsive and knowledgeable staff; and delivering a claims experience that consistently garners a high level of satisfaction — notably 97.5% based on 2022 policyholder surveys. Learn more at thembg.com.

About One Inc

One Inc is modernizing the insurance industry for over 290 carriers through a unified and frictionless payment network. Specializing solely in insurance, One Inc enhances carrier operations by cutting costs, boosting security, and improving customer experience. Their all-inclusive digital payments platform offers diverse payment options, multi-channel communications, and swift claim settlements, even for complex cases. As a leading digital payments platform, One Inc handles $120 billion in premiums and claims annually. Named among CNBC’s Top Global Fintech Companies twice and honored on the Inc. 5000 list four years running, One Inc stands as a leader in fintech innovation. For more details, please visit www.oneinc.com.

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